Our providers
These companies work on our behalf. We don't sell personal information, and we don't share it for cross-context advertising.
| Provider | What for | What they receive |
|---|---|---|
| Stripe | Payment processing and subscriptions | Billing details, payment information |
| Telnyx | Phone calls, text messages and phone numbers | Phone numbers, call audio, message content |
| OpenAI | Call transcripts, call review, coaching and suggestions | Call audio, transcripts, lead and call details sent to AI features |
| ElevenLabs | AI voices for voicemail drops, when a customer uses them | Script text and voice samples provided by the customer |
| Amazon Web Services | Hosting dialzee.com and sending email | Website requests, contact form messages, email addresses and email content |
| Railway | Application hosting and databases | All data stored in Dialzee |
| Zoom | Meetings, when a customer connects it | Meeting and attendee details |
| SendGrid | Sending email, when a customer connects its own account | Email addresses and email content |
| Lunacal | The appointment booking form inside the app | Details entered when booking |
| Twilio | Older call recordings from before we moved to Telnyx | Those recordings |
Providers a customer turns on
Some providers only receive information when a customer uses the feature that depends on them. For example, Zoom and SendGrid are used only when a customer connects its own account, and ElevenLabs only when a customer uses AI voices.
More information
Our Privacy Policy explains how we handle personal information, including international transfers and how long we keep it.